MFA Spam Attack: Discover How MFA Fatigue Attacks Work

Have you ever heard about the rising threat of MFA fatigue attacks? If not, you might be closer to one than you think. These cunning cyber intrusions exploit human behaviour and our reliance on multi-factor authentication to secure accounts. Hackers have developed new ways to bypass MFA systems through what’s now infamously called MFA spamming—and it’s working.

For a business owner, the idea of someone manipulating your employees into unintentionally granting access to sensitive data is enough to keep you up at night. One wrong click on an MFA prompt could mean a major breach, reputational damage, or worse.

The question is, how do these attacks unfold, and more importantly, how can you protect against MFA spam attacks? Let’s break it down and explore actionable solutions that secure your systems and keep hackers at bay.

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Illustration showing how MFA fatigue attacks work through repeated push notifications.

What is an MFA spam attack, and how does it work?

An MFA spam attack, also known as MFA fatigue, is a deceptive tactic used by hackers to gain unauthorised access to secure accounts. This method takes advantage of multi-factor authentication, a security measure that requires multiple steps to verify a user’s identity during the login process.

Here’s how it works:

The attacker uses stolen credentials, often obtained through phishing attacks or the dark web, to initiate repeated login attempts on a target account. Each attempt triggers an MFA request—a push notification sent to the user for approval. By spamming the user with excessive notifications, the attacker exploits human error and frustration, hoping the individual will eventually grant access just to stop the interruptions.

This method, sometimes referred to as MFA bombing, has proven effective for threat actors who rely on fatigue and distraction. A well-known example occurred in 2022 during a major security breach involving Uber, where hackers used MFA spamming to compromise critical systems.

Why does this strategy work? It’s simple: people can be overwhelmed by repeated requests. Employees who lack proper security awareness might mistake these persistent MFA notifications for a system glitch or assume they’re harmless. All it takes is one approved request to grant access and open the door to a full-scale ransomware attack or data breach.

Illustration of number matching used to prevent MFA fatigue attacks.

How to protect your business from MFA spam and fatigue attacks

The good news is that you don’t have to be at the mercy of MFA fatigue attacks. With the right strategies and tools, you can significantly reduce the risk and ensure your business remains secure. Here’s how to do it:

Implement number matching or context-based prompts

One of the best defences against MFA fatigue attacks is to use advanced MFA features like number matching or context-based verification. These methods require users to input or confirm a specific detail shown on the login screen instead of blindly approving a push notification. This ensures the user is actively involved in the authentication process and makes it harder for hackers to exploit.

Educate users about social engineering tactics

Your team is your first line of defence. Regular security awareness training can help employees recognise social engineering tactics and the risks of approving MFA requests they didn’t initiate. Teaching them to stay alert for repeated or unexpected notifications can stop an attacker in their tracks.

Limit the number of MFA requests

To prevent push spam attacks, configure your MFA systems to restrict the number of authentication requests a user can receive within a specific time frame. This reduces the chance of users being overwhelmed by repeated MFA requests and inadvertently approving a malicious one.

Use security keys for high-risk accounts

For critical systems or privileged accounts, consider switching to hardware-based security keys. These devices provide an additional layer of security that can’t be bypassed through social engineering or phishing attacks.

Monitor for unusual login activity

Proactively monitoring login attempts and failed MFA approvals can help you detect and respond to potential MFA fatigue attack scenarios before they escalate. This is a vital step in attack prevention.

Partner with an MSP for comprehensive protection

A reliable Managed IT Services Provider (MSP) can implement, monitor, and optimise your MFA systems, ensuring you stay ahead of evolving threats. With their expertise, you’ll gain peace of mind knowing your defences are robust and up to date.

Business owner using an authenticator app for secure multi-factor authentication.

How MSPs can help

Partnering with a Managed IT Services Provider (MSP) is one of the most effective ways to fortify your business against MFA fatigue attacks and other cyber threats. MSPs bring expertise, advanced tools, and proactive strategies tailored to your unique needs, ensuring your systems are always one step ahead of potential attackers.

Proactive monitoring and threat detection

An MSP can monitor your MFA systems in real-time, identifying unusual patterns like repeated authentication requests or failed login attempts. With their oversight, you’ll have immediate alerts and responses to potential breaches, drastically reducing the risk of successful attacks.

Implementation of best practices

MSPs are well-versed in the best practices for preventing MFA fatigue attacks. From configuring features like number matching to limiting excessive notifications, they ensure your MFA solutions are optimised for maximum security.

Employee training and awareness

A great MSP doesn’t just protect your systems—they empower your team. Through ongoing security awareness training, they’ll educate your employees on recognising social engineering tactics and responding appropriately to suspicious activity. This creates an additional human barrier against threats.

Advanced security tools and strategies

MSPs can integrate additional defences, such as hardware-based security keys or AI-driven threat detection, to further strengthen your systems. These measures go beyond the basics, addressing vulnerabilities that hackers exploit.

Customised IT solutions

Every business is different, and an MSP understands this. They’ll design and implement customised IT strategies that fit your operations, making sure your defences align perfectly with your goals and challenges.

Final thoughts

Nowadays, staying ahead of threats like MFA fatigue attacks is no longer optional—it’s a necessity. The risk of unauthorised access and the devastating impact of a breach is too significant to ignore. From repeated MFA requests to clever social engineering tactics, hackers are constantly evolving their methods.

But here’s the good news: with the right strategies, tools, and support, your business can stay secure. Simple steps like using number matching, educating employees, and partnering with a trusted MSP can drastically reduce the risk of an MFA spam attack.

If you’re ready to fortify your systems and gain peace of mind, reach out to the team at soma technology group. With nearly two decades of experience and a commitment to transparency, we specialise in keeping businesses safe from cyber threats. We provide protection; you focus on growth.

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Frequently asked questions 

What is an MFA fatigue attack, and how does it work?

An MFA fatigue attack is a type of cyberattack where an attacker floods a user with repeated MFA push notifications, often exploiting stolen login credentials. The goal is to overwhelm the user into approving a malicious request, granting the attacker access to sensitive systems. These types of attacks rely on exploiting human behaviour, making them a significant threat.

How can I prevent MFA fatigue attacks in my business?

To prevent MFA fatigue attacks, you can:

  • Implement MFA features like number matching or context-based prompts.
  • Educate employees about the risks of MFA fatigue and how to respond to unusual MFA requests.
  • Use advanced tools, such as an authenticator app, or hardware-based authentication methods like security keys.
  • Partner with an MSP to monitor and optimise your MFA applications and strategies.

What are some examples of MFA methods?

Common examples of MFA methods include:

  • Push notifications sent to a mobile device.
  • One-time passwords (OTPs) sent via text or email.
  • Biometric authentication, such as fingerprint or facial recognition.
  • Hardware-based security keys.

These MFA methods add an additional layer of security, making it harder for attackers to exploit stolen credentials.

What are the risks of MFA fatigue attacks for businesses?

The risk of MFA fatigue attacks lies in the potential for unauthorised access to critical systems. If an employee mistakenly approves a malicious request, the attacker may gain entry to sensitive data or systems. This can lead to a breach, data theft, or even a ransomware attack.

How does an attacker trigger the MFA and exploit it?

An attacker can trigger the MFA by attempting to log in using stolen credentials. The MFA system sends repeated push notifications to the user, hoping they’ll eventually approve the request. This approach, known as MFA bombing, takes advantage of human error and fatigue.

How do MSPs help protect against MFA fatigue attacks?

MSPs help protect against MFA fatigue attacks by:

  • Configuring advanced MFA applications and security settings.
  • Monitoring for unusual login attempts or repeated MFA requests.
  • Providing training to help prevent user errors.
  • Implementing additional safeguards, such as mitigating the risk of MFA fatigue through hardware-based solutions.