Technical Business Review (TBR)

Consider this your strategic IT deep dive. This review is crucial for understanding how to leverage technology for optimal business performance.

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IT Infrastructure - IT Services

Is outdated technology slowing you down?

Do you ever feel that your technology is more of a hindrance than a help? Many business owners express this frustration to us, finding themselves entangled with outdated systems that drain resources and diminish efficiency.

Often, this is due to small business technical support services providers prioritising selling unnecessary products over addressing crucial needs.

Small business technical support: Your IT game changer

At soma technology group, we delve deep into the specifics of your technology setup. Our review process is focused on aligning your systems, software, and security measures with your business objectives.

Not only that, but we also aim to curb excessive IT spending and guide you toward a streamlined, effective tech infrastructure that aligns with your business’s direction.

What exactly is a technical business review?

The essence of our technical support lies in our thorough approach to assessing and strategising IT implementations that boost a small business’ operational efficacy.


We monitor the age of your IT equipment, ensuring timely replacements under warranty, which keeps your system modern, reduces downtime and cuts unexpected costs.


Moreover, by staying ahead of software and system upgrades, we ensure compatibility and continuity in your IT operations, which in turn safeguards your workflow from unexpected disruptions. 


Additionally, our technical business analyst addresses crucial security upgrades tailored to your unique business structure and emerging compliance demands, protecting your business against potential threats.


A well-conducted TBR from our team translates into direct benefits: cost savings through smarter budgeting and investment in technology, heightened security, and increased productivity by eliminating inefficient IT processes.

Discover how soma technology group makes TBR work for you

So, how do we turn standard technical support into a powerhouse tool for your small business? 


We begin by understanding your needs. What aspects of your current tech setup work for you? What doesn’t? We assess everything from the age of your hardware to the adequacy of your security measures.

Our goal is alignment: ensuring that each component of your technology suite supports your business goals. Tired of escalating IT costs? Our technical business review is designed to avoid unnecessary upsells and focus solely on what’s crucial for your business.

Why is soma technology group the top pick for TBR

At soma technology group, we’re committed to optimising your tech setup to enhance its efficiency and relevance. Here's why you should pick us:

  • Thorough IT assessments: We dive deep, examining every part of your setup to make sure your technology meets your business needs, both today and tomorrow.
  • Detailed performance evaluations: We identify what's working and what's not. This helps us fine-tune your systems to boost efficiency and cut down on those annoying glitches that slow you down.
  • Customised strategic advice: Every piece of advice we give is backed by solid analysis and tailored to push your business toward its goals. 
  • Roadmap for success: After we chat about what needs improving, we lay out a clear plan to get there. This includes updates, upgrades, and new tech that truly fits your business model.
  • Dedicated ongoing support: We stay involved to ensure smooth operation and keep you informed with regular updates and support.

How we supported Novaskill’s leap to remote learning

When Novaskill was gearing up for a major shift to remote operations, they reached out to us at soma technology group. The challenge was big, but so was our commitment to getting them through it smoothly.

Sarah Johnson, Novaskill’s Assistant General Manager, reflects on the experience: “soma was there for us every step of the way. They helped us craft a strategic plan that wasn’t just about getting by, but thriving in a new setup.”


With our small business technical support, Novaskill didn’t just transition; they transformed. We provided them with the tools and guidance necessary to continue their services and enhance them, making learning accessible to everyone, everywhere.


Stories like these drive us at soma technology group. We're here to support your growth and ensure that no matter the challenge, you're ready to meet it with confidence and success.

Ready to get your IT on the right track?

At soma technology group, we’re all about ensuring your technology solutions are as dynamic and driven as your business. 


Let’s talk about how our small business technical support can turn your IT into a powerful tool for growth. We’re here, always ready and eager to help you thrive.

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Niecon Tower, Level 5, 17/19
Victoria Ave, Broadbeach QLD 4218
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Take advantage of our quick response time and long years of experience at soma technology group.

At soma, we care about your business — and we mean it!

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