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Want to know why our customers love us?
Take a look at what our customers are saying about us.
What they say about us
I have to give a massive shoutout to the folks at soma. They've been backing me up, and it’s made my job a whole lot easier. Their support is something I genuinely count on.
Working with soma has been a game changer. They've smoothed out so many kinks in our systems, not to mention the savings! Their team is always on the ball—professional, yet totally approachable.
It's been a year since we teamed up with soma technology group, and honestly, it's been fantastic. They get us — they really do! They've put together this killer health report that's become our roadmap for all things IT. Looking forward to what’s next!
After a period of dissolution of Managed Services, we decided to engage soma technology group to provide a shortfall of technical expertise, not only did they provide the required technical know-how but also were able to help with many projects either in the provision of Hardware/Software and/or implementation. Having a level one/two technician on site has meant a reliance on soma technology group to provide guidance and support at short notice, this has been achieved with excellent customer service consistently exceeding our expectations. Having a Managed Service provider who works closely with the business has allowed us to forward plan and take the business from a very vulnerable stage to a secure, stable and simple to maintain infrastructure that has left management to concentrate on building the business.
At dnata catering, we pride ourselves on working with suppliers who share the same common values as we do; service excellence, safety and security, performance driven, respect and imagination. In our quest to give recognition to these suppliers, we’ve launched a Strategic Supplier Partnership program and are proud to announce soma technology group as a worthy recipient of this title. Having worked with soma technology group for many years, we have developed a long standing and positive working relationship. As one of Australia’s leading IT business support companies, soma technology group fulfils our national IT requirements
We partner with soma technology group as they take the time to understand our business and deliver solutions that meet our requirements. soma delivers fast response and resolutions to incidents and requests while providing an exceptional level of customer service to our team. Not having to worry about our ICT environment has allowed us to focus on growing our business with the knowledge that our IT systems and data are secure. soma technology group have also implemented many projects for us, on time and on budget. Of note is the implementation of our Hybrid Business Continuity Solution to dramatically reduce downtime in the case of a disaster. soma provided a solution that complimented and leveraged our current infrastructure and now our business can continue to operate effectively in any disaster scenario.
We do appreciate all soma does for us, and the way in which our business is supported. Ben has been fantastic in ensuring the wheels have kept turning for me, and supporting me in my role here at ACE to make all the IT requirements happen. As always, Lance and Jamie have been working in the background on our assets and phone system upgrade which I am grateful for as well.
Thanks so much for your time on this, as mentioned feel free to use any details for any case studies or marketing purposes. Also happy to share my details with potential customers to advocate how great you have been with this process.
Crime Stoppers Queensland has been utilising CallN for approximately 12 months and found it to be a very simple and easy system to setup and manage. CallN provides some advanced reporting services for all outbound calls and inbound calls that facilitate profit for purpose activities. We have enjoyed finding CallN and the services it offers to indirectly support our vision of a safer community.
soma technology group has been providing IT services to Artius since 2016 and we continue to rely on soma as our preferred IT partner. soma have a dedicated team of IT professionals who provide Artius with day to day support and the information we need in order to keep up with a rapidly changing environment. Artius has leveraged soma's experience to provide a modern IT environment, including cloud servers, SaaS solutions, and a secure network, to enable our increasingly mobile workforce to work anywhere. In addition to this, soma manages all our external providers which makes it much easier for our team to focus on what they do best – helping our clients to reach their potential.
"soma is the best. Their IT team excels at solving problems. Top-notch work!"
"Excellent knowledge and services, can thoroughly recommend the entire soma team."
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