Quality Policy

soma considers that the quality of its products and services to be of paramount importance and is therefore ranked equally with all other activities of the company. The Management of soma have defined and documented the following commitment with respect to quality.

Every staff member has the responsibility to ensure that the intentions of this Policy Statement are understood, applied and maintained within their own activity area.

soma Information Technology have made a commitment:

• To use the standards of ISO 9001:2015 to develop and maintain the processes needed to produce a level of managed services and project management of a consistent standard of quality and at a competitive cost
• To foster good relationships with clients by effective communications and encouraging feedback
• To continually improve the effectiveness of the Quality Management System
• To document and measure quality objectives and targets through internal audits and management reviews
• To deliver Information and Communication Technology services in accordance with the specification and requirement of our clients
• That every employee constantly aims to improve the overall quality of company products and services
  

By adopting this philosophy, the clients of soma will be assured of an excellent standard of completed projects and services in accordance with specification and contracts.

Management has the ultimate responsibility to maintain the Quality Policy and shall promote all initiatives to attain and improve quality to:

• Give all employees adequate information and training so they can provide a consistent standard of quality.
• Ensure that excellent relations between the company and employees are maintained.